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Let’s Discuss Your Project Let’s Discuss Your Project
Let’s Discuss Your Project Let’s Discuss Your Project

WhatsApp & Communication

Ndovu WhatsApp Branch Router — Smarter customer enquiry routing

Connect website visitors with a relevant WhatsApp or telephone destination. Configure branches, opening schedules, enquiry topics and contact placements around the way your business handles enquiries.

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Built for a practical business need

A single contact button can send every visitor to the same person without useful context. The router organizes contact choices and can include supported product or listing context in an enquiry.

What Ndovu WhatsApp Branch Router does

Branches and topics

Configure contact destinations and topic choices for the relevant business teams.

Hours and placements

Set business-hour schedules and use floating or embedded contact buttons where appropriate.

Product and listing context

Use the supported WooCommerce and listing integrations to help explain what the visitor is asking about.

Contact insights and privacy

Review first-party website/contact reports with retention and privacy controls. Contact actions do not prove completed sales.

How it works

  1. Choose an enquiry topic.
  2. Choose a relevant branch when branches are configured.
  3. Open the configured WhatsApp or call destination.

Try an illustrative enquiry route

Example choices only. This demonstration sends no messages and records no contact events.

Choose a topic and branch to see the illustrative route.

Interface examples

Technical details and availability

Declared minimums describe the reviewed code, not a promise of compatibility with an untested website.

Reviewed implementation
2.4.0
Availability
Consultation and site review
Declared requirements
WordPress 6.0+; PHP 7.4+; WooCommerce is optional for supported commerce integrations
Licensing and support
Licensing and deployment terms confirmed for each engagement

WhatsApp and telephone handoffs use the visitor’s device and the configured external service. The example below is an illustration and does not send a message or record a lead.

Setup and documentation

Before installation

Confirm public contact numbers, branch responsibilities, schedules and consent requirements. Configure only the integrations your website uses and test the actual destination for each route.

Configuration and acceptance

Agree the intended workflow, test representative inputs in a suitable environment and verify the published result. Keep an explicit record of the settings and systems that own the underlying data.

Questions before you begin

Can I download it now?

Public downloads are not enabled. Request a demonstration or access discussion so we can review your website, requirements and deployment readiness.

Does it work with my theme and plugins?

We review the declared requirements and test the relevant theme, integrations and workflows for your environment. A working implementation on another website is not a compatibility guarantee.

How are licensing and support arranged?

Licensing, installation scope, maintenance and support are confirmed before an engagement. No public subscription, price or license entitlement is advertised here.

What does setup involve?

Confirm public contact numbers, branch responsibilities, schedules and consent requirements. Configure only the integrations your website uses and test the actual destination for each route.

Related products

Let’s discuss the right setup for your website

Share your website, current systems and the workflow you want to improve. We will discuss an appropriate scope before proposing access or installation.

Request a Demo